We recommend booking as early as possible to ensure availability, especially for special events like weddings or proms. For airport transfers and business travel, 24-48 hours notice is usually sufficient, but booking a week in advance is ideal.

Our standard service includes a professional chauffeur, bottled water, Wi-Fi, charging ports, climate control, and red carpet service upon request. Additional amenities such as champagne, snacks, or decorations can be arranged for an additional fee.

Our rates are based on several factors including the type of vehicle, duration of service, distance traveled, and any additional services requested. We provide transparent pricing with no hidden fees, and you will receive a detailed quote before confirming your booking.

Cancellations made more than 48 hours before the scheduled service receive a full refund. Cancellations within 24-48 hours receive a 50% refund. Cancellations less than 24 hours before the service are non-refundable. Special events like weddings may have different cancellation policies.

Yes, we provide services throughout the greater Los Angeles area and can arrange transportation in other cities through our network of trusted partners. Long-distance travel can also be accommodated with advance notice.

Yes, all our chauffeurs are professionally licensed, thoroughly background-checked, and fully insured. They undergo rigorous training in safety protocols, customer service, and defensive driving to ensure the highest level of professionalism and safety.